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Support for Online Orders

Need help placing or returning an order? Email kara@theorybeyonddesign.com for any questions or concerns.

We accept returns. You can return unopened items in the original packaging or items damaged upon delivery within 30 days of your purchase by emailing support@theorybeyonddesign.com with your order confirmation number. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment.

Only regular priced items may be refunded. Sale items are non-refundable.

To follow-up on the status of your return, please contact us at kara@theorybeyonddesign.com.

 


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Okay, whew! That was a close one! You almost missed out on early flash sale notices, new products, and reading about my massive screw ups while learning new things! Now that that's been taken care of, here is where else you can find me.

 


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